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Frequently Asked Questions

What waste services are provided to residents and visitors?

  • Weekly Organics (green lid) collection
  • Fortnightly Recycling (yellow lid) collection
  • Fortnightly Landfill (red lid) collection
  • Waste facilities at Wonthaggi, Grantville and Cowes are open seven days per week, and Inverloch Saturday to Monday. Please visit our website for opening times and disposal fees: www.basscoast.vic.gov.au/wastefacilities
How often are public bins emptied?
  • Public bins are emptied at least four times a week during the summer period and more frequently in identified high-traffic areas
  • For enquiries about public bins or your kerbside collection please contact Wonthaggi Recyclers on (03) 5672 1933
  • For other waste management enquiries please contact Council’s Waste Services Team on 1300 BCOAST (226 278) or (03) 5671 2211
My landfill (red) bin is overflowing, what can I do?
  • Upgrade your red landfill bin from a 120 litre to a 240 litre bin for $59.20 per financial year (2021/2022)
  • Have a look at what is filling up your red landfill bin and check if it is in the right bin:
    • All food waste should go in your green organics bin
    • Paper towel and tissues can also go in your green organics bins
    • Recyclable items such as paper or cardboard, cans and glass or plastic bottles go in the yellow recycling bin
    • Soft plastics such as plastic bags and packaging can be taken to Coles or Woolworths and put in their soft plastic recycling bins (Red Cycle)
  • To help understand what bin to use, ‘Which bin do I use’ cards can be downloaded from www.basscoast.vic.gov.au/waste or contact us and we will post you one
  • You can take your red landfill bin waste to one of Council’s Transfer Stations for $6.70 for a 120 litre bin or $13.40 for a 240 litre bin
  • If Council's standard kerbside collection service doesn't meet your waste management requirements, there are many private waste contractors who service our region
Can I take excess waste to the Transfer Station?
  • For landfill waste the fee is $6.70 for a 120 litre bin or $13.40 for a 240 litre bin at any of Council’s Transfer Stations
  • Excess household recycling can be taken to any of Council’s Transfer Stations free of charge
I own a holiday house. How can I help tenants use the correct bins?
  • Make sure you provide educational information for your guests explaining how to use Bass Coast's three bin system.
  • Have three internal bins that clearly reflect the three bin system - have one bin clearly labelled ‘Recycling’ in yellow - showing what can go in it, have another bin labelled ‘Landfill’ in red and your kitchen caddy can be labelled ‘Organic’ in green.
  • Ensure educational signage is on the internal and external bins.
  • Educational material is available at any Customer Service Centre or Visitor Information Centre and can also be downloaded from: basscoast.vic.gov.au/waste

Check out https://www.basscoast.vic.gov.au/services/waste-rubbish/waste-information-for-accommodation-providers

Where can I get a copy of Council’s bin calendar?
  • Calendars can be viewed on Council’s website basscoast.vic.gov.au/bincalendar or collected from Council’s Customer Service and Visitor Information Centres, Transfer Stations and some local general stores and post offices
  • We’ve opted not to deliver calendars in the mail because many go unused, sit in mailboxes and some even become litter. By moving to single page calendars and only posting on request, we are reducing our environmental and economic impact by saving on paper, postage, waste and delivery miles
  • If you’d like to receive a copy in the mail please give us a call on 1300 BCOAST (226 278) or (03) 5671 2211
Where can I get more green kitchen caddy liners?
  • You can pick up a free replacement roll of the green compostable caddy liners from any of Council’s Customer Service and Visitor Information Centres
  • Caddy liners can also be collected from Wonthaggi Transfer Station, Grantville Transfer Station and Inverloch Transfer Station - please note that caddy liners are not available from Cowes Recycling Bank. Customers can collect caddy liners from the temporary Customer Service Centre in Cowes - located within the Phillip Island Nature Parks office located at 154-156 Thompson Avenue (currently open from 10am - 3pm weekdays)
  • Some supermarkets stock a range of compostable bin liners - only liners in the same bright green and carrying the Australian Standard code of AS4736 are accepted in your kerbside organics bin
  • You can use a bucket, tub or bowl for your kitchen scraps and toss them straight into your green bin - you don't have to use caddy liners in your kerbside organics bin
Where can I dispose of paint?

Up to 100L of paint can be disposed of at Wonthaggi Transfer Station for free under the Paintback scheme.

Please note that Wonthaggi Transfer Station is the only waste facility in Bass Coast that can accept paint.

Paint tins are accepted for recycling at no cost at all of Council's waste facilities - please ensure they are scraped empty with the lid off.

Items covered by the Paintback program

  • Interior and exterior architectural paint
  • Deck coatings and floor paints
  • Primers, undercoats and sealers
  • Stains and shellacs
  • Varnishes and urethanes (single component)
  • Wood coatings
  • Packaging

Items not covered by the Paintback program

  • Industrial maintenance coatings
  • Original equipment manufacturer (e.g. car manufacturing) and industrial surface coating (shop application) paints and finishes
  • Aerosol paints
  • Automotive paints
  • Anti-fouling coatings
  • Melamine, metal and rust preventative
  • Caulking compounds, epoxies, glues or adhesives
  • Colourants and tints
  • Resins
  • Paint thinners, mineral spirits or solvents
  • Paint additives
  • Roof patch or repair
  • Tar-based or bitumen-based products
  • Two component coatings
  • Traffic paints
  • Texture coatings
  • Bagged renders
  • Isocyanates
  • Metal coatings
  • Paint washings
  • General waste
  • All other non-paint product
Can I recycle plastic plant pots?

Plastic plants pots often have a 'recyclable' symbol and/or a number '5' printed on them - but these products are NOT recyclable through your yellow kerbside recycling bins or through Council's waste facilities.

Plastic plant pots can be disposed of in your red landfill bin, or taken to waste facilities for a fee - but they won't be recycled, they will end up in landfill. Before you send your plant pots to landfill, please check in with your local nurseries - many plant retailers will accept your used plant pots for reuse or recycling.

Melaleuca Nursey in Inverloch will gladly accept your used plant pots for reuse or recycling - please let Council's Waste Services team know if your local nursery offers a similar service.

Takeaway Coffee Cups - which bin??

Single use coffee cups and lids must be disposed of in your Landfill bin.

But my coffee cup says it's compostable!

Our Organics processor does not accept any coffee cups, no matter what they are made of. Even 'compostable' plant based cups have a lining on the inside of the cup which cannot be composted in the setting that our Organics waste is composted in. Furthermore, compostable coffee cups and lids cannot be distinguished from non-compostable coffee cups and lids. With no way to distinguish compostable coffee cups and lids from any other sort of coffee cup and lid, the processing facility will not accept them.

I also asked our recycling processor (Visy) to confirm that coffee cup lids are not accepted in our kerbside Recycling bins:

But my coffee cup lid is made of hard plastic, and it has a recycling symbol on it!

Singare not accepted in the kerbside recycling bin. Only ridged plastic bottles and containers are accepted. The lids weight and shape means it will generally end of in the paper and cardboard stream. Although they are not accepted in the kerbside bin, there may be other recycling solutions available.

Celine, I want to assure you that you are still a Waste Warrior! These cups are definitely better in landfill than traditional plastic-lined cups and plastic lids, as they will take far less time to break down. You’re also raising awareness of the need to source and choose sustainable products wherever possible. It is my fervent hope that eventually legislation is introduced that ONLY compostable cups and lids can be sold in Victoria/Australia – and that the processors are legally obliged to accept them.

In the meantime, can I suggest that you ask your supplier to provide you and your customers with a composting/recycling solution for their products? It’s interesting to note that 7-Eleven stores are now running a cup recycling program https://www.7eleven.com.au/get-to-know-us/cup-rescue.html.

Please ask your customers to dispose of their coffee cups and lids in their landfill bins – and of course encourage them to sit down and enjoy their coffee in a proper cup or mug in your café wherever possible. If they have to take their coffee away, using a ‘keep cup’ is always the best option – recycling and recovering resources is of course important, but avoiding waste in the first place is always the preference.

How can I dispose of asbestos?

Council strongly recommends engaging a licensed asbestos removalist to dispose of asbestos. Whether you use a licensed asbestos removalist, or remove the asbestos yourself, you must be sure it goes to a licensed landfill.

Bass Coast's landfill in Grantville accepts asbestos from domestic properties located within Bass Cost Shire - a current Bass Coast Shire Rate Notice, or current Driver’s License demonstrating residency in the Shire must be provided to validate the source.

Packaging conditions and size/weigh limits apply - please phone Grantville Landfill on 5678 8739 for further information or to book a disposal time slot.

Landfill staff are happy to provide guidance on how best to handle asbestos related material, and what steps are necessary for you to take prior to arriving at the facility. Please understand that if your material is not accepted, staff will provide valid reasons why. Council's terms of acceptance will not be negotiated under any circumstances.

Does Council offer a rebate on cloth nappies?

Bass Coast Shire Council does not offer a subsidy or rebate on cloth nappy purchases – feedback from other Councils supports our view that these programs are time consuming and expensive to administer, and an inefficient use of ratepayer monies.

Council supports and encourages the use of cloth nappies. Modern cloth nappies have made reusable nappies a viable option for thousands of families – they’re easy to use and easy to care for and can be used full time or part time in conjunction with disposables. For more information on cloth nappies, visit www.australiannappyassociation.org.au.

The answer to my question isn't here!

  • If you have an enquiry about public bins or your kerbside collection you can contact Wonthaggi Recyclers on (03) 5672 1933 – for all other waste enquiries please contact Council’s Waste Services Team on 1300 BCOAST (226 278) or (03) 5671 2211.