Skip to main content
COVID-19 Support
Support information and resources during the current Pandemic
COVID-19 Support

Support during COVID-19

Last updated 1/06/2020

For up to date information about the COVID-19 pandemic, visit the Victorian Department of Health and Human Services Website. Please also consider downloading the Australian Government Coronavirus App from the Apple App Store, or Google Play for Android devices.

Frequently Asked Questions

Below, we respond to some of the most frequently asked questions we are receiving.

What can and can't I do?
  • If you have symptoms of coronavirus you should get tested.
  • Stay safe by maintaining good hygiene, keeping your distance from others and if you feel unwell stay home.
  • From 26 May schools gradually resume classroom learning.
  • From 1 June, gradual easing of restrictions is planned for social events and ceremonies, fitness, sport and recreation, personal services, cafes and restaurants, travel and leisure, culture and entertainment.
  • From 22 June a further easing of restrictions is planned.
  • All eased restrictions and the proposed dates are subject to the advice of Victoria’s Chief Health Officer and the continued and effective management of the spread of COVID-19.

Even as restrictions are gradually eased, it’s critical that you continue to keep 1.5 metres between yourself and others and you practise good hygiene. If you feel unwell, even if you have tested negative for coronavirus, it is vital you stay at home.

A detailed list of what these activities include is available on Department of Health and Human Services website.

What is in Council's $1 million COVID-19 Relief and Recovery Package

Reimbursement of six months of 2019/20 street trading permit fees.

Council will begin the process of reimbursements using payment details on file, and businesses will be notified once their refund is complete. We anticipate that this may take some time and thank everyone for their patience. For more information please contact the Business Support Team.

Waiving business signage and liquor licensing permit fees

Any fees relating to business signage permits or liquor licensing permits will be waived for the period 15 April through to 30 June, 2020. This will be automatically processed by Council. For more information please contact the Business Support Team.

Rent relief for caravan park and business operators in Council owned facilities

Council will begin contacting tenants to discuss rent relief and establish a modified rental agreement for the remainder of the 2019/20 financial year. For more information please contact the Property Team.

$700,000 Business and Community Resilience Grants Program

Round one of this Program is now open. For more information on eligibility and criteria , or to apply visit www.basscoast.vic.gov.au/resiliencegrants.

Can I Travel?

From 11:59pm on 31 May:

  • You will be able to stay in a holiday home or private residence
  • You will be also able to stay in tourist accommodation, including caravan parks and camping grounds, where there are no shared communal facilities (e.g. kitchens and bathrooms)
  • Tourist accommodation can open to guests provided there are no shared communal facilities such as kitchens or bathrooms
Can I take rubbish to the Tip? Where can I get more green Caddy Liners?

Waste facilities and Transfer Stations are open for essential services only.

While staying home is a great time to do a clean out, we now need to restrict the number of people accessing our facilities to adhere to social distancing guidelines for the safety of our staff and other community members.

Our Waste Facilities will remain open for essential purposes only. This includes for people who do not receive kerbside waste collection, and businesses who require the service to operate. E-waste is not currently accepted.

Restrictions have now been put in place to limit the number of vehicles permitted to access a waste facility at any one time. Customers are asked to follow the directions of staff at all times and to wait in their vehicle, until instructed by an attendant. We ask you to be patient with these changes, as delays may occur. Aggressive behaviour won’t be tolerated.

Green caddy liners are not currently available. Instead, try lining your caddy with newspaper, or collecting your organics waste in a bucket, tub or bowl and emptying it directly into your Organics bin.

Noisy Neighbours and Barking Dogs

If you’re annoyed by a noisy neighbour, try to talk to them first. You can also report residential noise to the police, or to Council by calling us on 03 5671 2211.

Generally speaking, unreasonable or disruptive noise is not permitted before 7am or after 8pm, Monday to Friday, or on the weekend before 9am or after 8pm.

Excessive dog barking can be annoying for neighbours and also for the dog owner. The state government website has lots of useful information about what you do to help solve the problem both as a neighbour or as an owner.

Information on what types of residential noise can be deemed unreasonable is available on the Environment Protection Authority website.

Can I still access the beach? Will I get a fine if I go to the beach?

Yes, from 11.59pm on Tuesday, 12 May, you can relax at the beach, have a picnic or play non-contact sports. Keep at least 1.5 metres between yourself and other people at all times. You cannot gather in groups of more than 10 people at any one time, and multiple groups of 10 people should not gather close by.

Can I get a fine?

These guidelines will be enforced by Victoria Police. Non compliance can incur fines of up to $1,652 for individuals and $9,913 for businesses.

If you fail to maintain social distancing or gather in groups of more than 10, you could be fined.

Can I still go boating and fishing? What about Surfing?

Boating and Fishing

Under new arrangements to come into effect at 11.59pm on Tuesday 12 May, you can go fishing or hunting, in groups of no more than 10 people. You must ensure 1.5 metres can be maintained between yourself and others. Recreational boating will also be allowed, however physical distancing and mass gathering rules apply at all times – including at the boat ramp and on your boat.

Surfing

You can go surfing, but you cannot gather in a group of more than 10 people at any one time.

As always though, Victorians are being asked to be considered and use common sense when it comes their activities. You should only leave home if you really need to. We are all being asked to make sacrifices in order to save lives.

You must also ensure that you can drive there and back within one day.

What about local sport?

Our sporting facilities are now open for training purposes only. We’re working closely with Clubs and State Sporting Associations to ensure groups are aware of the regulations associated with returning to training and taking the first tentative steps towards a return to weekly local competition.

Who is enforcing these rules?

Victoria Police are responsible for enforcing the guidelines. Non compliance can incur fines of up to $1,652 for individuals and $9,913 for businesses. Offences can be reported via the Victoria Police Assistance Line 131 444.

Is there extra cleaning of public amenities?

Our cleaning teams are focused on the cleaning of high touch street furniture across the Shire, and the open public amenities.

Community Support for Bass Coast during COVID-19

A Bass Coast COVID-19 Response and Recovery Group has been established to help guide, support and advocate for Bass Coast through the COVID-19 pandemic. To contact this Group, call (03) 5671 2211 or email community.support@basscoast.vic.gov.au

COVID-19 Business and Community Resilience Grants Program

This program is now open. Information on eligibility and criteria, and application forms can be found on our Grants webpage.

Community Group survey

The contribution Community Groups make to the Bass Coast community is incredibly valuable and we would like to learn more about how they are managing during these tough times. If you are a member of a Community Group and would like to provide feedback on how you are navigating through the COVID-19 pandemic, please complete this short survey: www.surveymonkey.com/r/Community-Groups-Feedback-COVID-19-Bass-Coast.

Mental Health services

It's important to look after our mental health during the COVID-19 pandemic, and normal to feel stressed and anxious during uncertain times. Sharing how you feel with someone can help. Here are some different ways you can seek help:

  • Contact your local GP and let them know you're mental health is not 100%. They will be able to provide you with an appropriate referral.
  • Visit the Department of Health website for information on what services are available.
  • Beyond Blue offer practical advice and resources. The Beyond Blue Support Service offers short term counselling and referrals by phone and webchat on 1300 224 636. There's also a COVID-19 Beyond Blue web page.
  • Lifeline offer tips, resources and advice as well as crisis and suicide support. You can phone them on 13 11 14 (24 hours / 7 days), Text 0477 13 11 14 (6pm - midnight AEDT, 7 nights), or online chat through their website (7pm - midnight, 7 nights).
Looking for work or welfare?

There is a Support Package for Victorian Workers impacted by COVID-19 and there are welfare packages in place for those who are eligible. For more information on welfare eligibility and to access any of these services, visit Services Australia.

Need essential supplies but can't leave the house?

Relief packages are available to those who can not leave their home due to COVID-19 and are unable to arrange family or other support. To access a relief package, call the Victorian Hotline on 1800 675 398. For more information, read the media release here.

Supermarkets such as Woolworthsand Coles have established Priority Assistance Services, to arrange home delivery for those most vulnerable including seniors, people with a disability, or those who can not leave their home. Some local independent supermarkets are also offering this service. Call your local independent supermarkets, grocers or convenience stores to find out what services they are offering.

Paying your rates

We adopted a COVID-19 Financial Hardship Policy at our May Council Meeting, which will help impacted ratepayers cope with additional financial burdens caused by the pandemic.

Impacted residential ratepayers and businesses, including businesses that lease their premises, will be able to apply for an interest-free deferral of the fourth instalment of their 2019/20 rates and the first instalment of their 2020/21 rates, until 30 June 2021.

Visit our Rates page or contact our rates team on (03) 5671 2211 or 1800 BCOAST (226 278) for more information.

Paying your rent

We encourage people to speak with directly their landlords or real estate agents about the possibility of reduced rent. If you receive more than the base rate of Family Tax Benefit, or already receive welfare payments from the Australian Government, you may be eligible for Rent Assistance.

On 30 March, the National Cabinet agreed to a moratorium on evictions for the next six months for residential and commercial tenants who are experiencing financial distress due to the impact of coronavirus. This will apply across all states and territories.

Paying your mortgage

Many banks are developing and offering Coronvirus Assistance packages, including a six month freeze on mortgage repayments. We encourage you to get in touch with your bank to discuss what support is available to you.

Translated and Easy English Resources

Enliven have developed a series of Easy English Resources which can be downloaded. They include visual infographics and information on COVID-19 translated into Chin Hakha, Chin Falam, Karen and Zomi.

DHHS has COVID-19 translated information in more than 40 languages for people from culturally and linguistically diverse backgrounds, health professionals and industry. Information includes factsheets and promotional materials.

Support for charities and community organistions

The Australian Charities and Not-for-profit Commission has a range of resources available on their website, include webinars, and a list of support packages available to charities and not-for-profits.

Can I get my medicine delivered?

Yes, if you meet the following criteria you can organise to have your medicine delivered. Call your local pharmacy to discuss delivery.

  • people isolating themselves at home on the advice of a medical practitioner, in accordance with home isolation guidance issued by the Australian Health Protection Principle Committee for confirmed COVID-19 cases,
  • people who meet the current national triage protocol criteria for suspected COVID-19 infection after consultation with either the national COVID-19 hotline, state COVID-19 hotlines, a registered medical or nursing practitioner, or COVID-19 trained health clinic triage staff
  • people aged over 70
  • Aboriginal and Torres Strait Islander people aged over 50
  • people with chronic health conditions or who are immunocompromised
  • parents with new babies and people who are pregnant

For more information, visit the Australian Department of Health website.

Other support

There is a range of information on support services available from the DHHS Website. Their factsheet may also have valuable information about where you can find additional support.

Bass Coast Business Support during COVID-19

To find out what funding programs and packages are available for your business, call the Business Victoria coronavirus hotline on 13 22 15, or visit Coronavirus Business Support.

The AusIndustry Contact Centre have staff available to help you determine which packages you are eligible for, and how to apply. You can contact them on 132 846 (7.00am-9.00pm, 7 days) .

The Australian Federal Government also have a great web page explaining what Business Support is available.

The Victorian Chamber of Commerce and Industry and the Victorian Tourism Industry Council (VTIC) are currently providing the opportunity to join free of charge. These industry organisations provide great leadership and advocacy for business.
Join VTIC or Join the Victorian Chamber.

Relief Package: Reimbursement and waivers for permits

Reimbursement of six months of 2019/20 street trading permit fees.

Council will begin the process of reimbursements using payment details on file, and businesses will be notified once their refund is complete. We anticipate that this may take some time and thank everyone for their patience. For more information please contact the Business Support Team.

Waiving business signage and liquor licensing permit fees

Any fees relating to business signage permits or liquor licensing permits will be waived for the period 15 April through to 30 June, 2020. This will be automatically processed by Council. For more information please contact the Business Support Team.

Rent relief for caravan park and business operators in Council owned facilities

Council will begin contacting tenants to discuss rent relief and establish a modified rental agreement for the remainder of the 2019/20 financial year. For more information please contact the Property Team.

Business and Community Resilience Grants Program

This program is currently being established and is not yet open. Information on eligibility and criteria, and applications will be accessible via our Grants webpage. For more details please contact the Community and Social Planning team.

Financial Business support available now

Victorian Business Support Fund

$10,000 grant towards operational costs and to help keep people in work.

To be eligible, businesses must already employ staff, have payroll of less than $650,000 and a turnover of more than $75,000. Full details on eligibility and how to apply are set out on the Business Support Fund webpage business.vic.gov.au/businesssupportfund

Federal JobKeeper Wage Subsidy

$1,500 a fortnight directly to employers to assist them in retaining staff. The scheme will support employees who were on the books dating back to 1 March 2020, with the first payments effective from 1 May 2020. Application information is available on the ATO website.

The payment of $1,500 is per eligible employee, and will be made by the ATO for a maximum period of 6 months. This is available to businesses that have:

  • A turnover of less than $1 billion and their turnover will be reduced by more than 30 per cent relative to a comparable period a year ago; or
  • A turnover of over $1 billion and their turnover will be reduced by more than 50 per cent relative to a comparable period a year ago.
  • Not-for-profit entities and self-employed individuals that meet the turnover criteria are eligible to apply.
Assisting staff and employees

There is a Support Package for Victorian Workers impacted by COVID-19 and there are welfare packages in place for those who are eligible. For more information on welfare eligibility visit the Australian Department of Social Services Website – to access any of these services, visit Services Australia.

Support for local Businesses

To find out what local support is available through Council, call the Business Support Team on 035671 2211, or email business.support@basscoast.vic.gov.au

Council is currently preparing COVID-19 Business Support relief programs and packages. Information will be promoted through this webpage and the Business in Bass Coast Facebook Page as soon as details are finalised.

We are keen to hear from local business. Please email or call us and let us know how this period has affected your business and how we might be able to assist you. business.support@basscoast.vic.gov.au or 03 5671 2211.

State and Federal Government Support for Small Businesses

The Australian Commonwealth Government

JobKeeper Payments - Boosting cash flow for employers: providing up to $100,000 to eligible small and medium-sized businesses, and not for-profits (NFPs) that employ people, with a minimum payment of $20,000. This will benefit around 690,000 businesses employing around 7.8 million people, and around 30,000 NFPs (including charities).

Temporary relief for financially distressed businesses: The Government is temporarily increasing the threshold at which creditors can issue a statutory demand on a company. The ATO will tailor solutions for owners or directors of business that are currently struggling due to the Coronavirus

Financial assistance – flow of credit - SME Guarantee Scheme: SMEs with a turnover of up to $50 million will be eligible to receive a guarantee of 50% to SME lenders to support new short-term unsecured loans to SMEs. The Scheme will guarantee up to $40 billion of new lending.

  • Maximum total size of loans of $250,000 per borrower.
  • The loans will be up to 3 years, with an initial 6-month repayment holiday.
  • The loans will be in the form of unsecured finance, meaning that borrowers will have to provide an asset as security for the loan.

Increasing the instant asset write-off: The instant asset write-off threshold has been increased from $30,000 to $150,000 and expanding access to include businesses with aggregated annual turnover of less than $500 million (up from $50 million) until 30 June 2020. This measure will support over 3.5 million businesses (over 99 per cent of businesses) employing more than 9.7 million employees.

Backing Business Investment (BBI): The Government is introducing a time limited 15 month investment incentive (through to 30 June 2021) to support business investment and economic growth over the short term, by accelerating depreciation deductions. Businesses with a turnover of less than $500 million will be able to deduct 50 per cent of the cost of an eligible asset on installation, with existing depreciation rules applying to the balance of the asset’s cost.

Supporting apprentices and trainees

Supporting apprentices and trainees: Eligible employers can apply for a wage subsidy of 50 per cent of the apprentice’s or trainee’s wage for 9 months from 1 January 2020 to 30 September 2020. Where a small business is not able to retain an apprentice, the subsidy will be available to a new employer that employs that apprentice. Employers will be reimbursed up to a maximum of $21,000 per eligible apprentice or trainee ($7,000 per quarter). This measure will support up to 70,000 small businesses, employing around 117,000 apprentices.

Assistance for affected regions, communities and industries: $1 billion to support regions most significantly affected by the Coronavirus outbreak. These funds will be available to assist during the outbreak and the recovery. In addition, the Government is assisting our airline industry by providing relief from a number of taxes and Government charges estimated to total up to $715 million.

For more detail please go to: https://treasury.gov.au/coronavirus

Coronavirus Business Liaison Unit: A Coronavirus Business Liaison Unit has been established within The Treasury to engage with business on a regular basis and provide updates to government on crucial issues. https://treasury.gov.au/policy-topics/business-and-industry/coronavirus-business-liaison-unit

The Victorian State Government

$500 million Business Support Fund: The fund will support small to medium businesses within the hardest hit sectors, including hospitality, tourism, accommodation, arts and entertainment, and retail. Businesses requiring further information should register at https://www.business.vic.gov.au/support-for-your-business/grants-and-assistance/economic-survival-and-jobs-package

$500 million Working for Victoria Fund: The fund will help workers who have lost their jobs find new opportunities – providing vital contributions to our state’s response to the pandemic and affording those Victorians security when its needed most. To receive more information please register at: https://www.vic.gov.au/workingforvictoria

Payroll Tax: Full payroll tax refunds for the 2019-20 financial year to small and medium-sized businesses with payroll of less than $3 million; and deferral of any payroll tax for the first three months of the 2020/21 financial year until 1 January 2021. Details on this package will become available over the next few days at https://www.sro.vic.gov.au/smallbusiness

Land Tax: Commercial tenants in government buildings can apply for rent relief – and 2020 land tax payments will be deferred for eligible small businesses. Details on this package will become available over the next few days at https://www.sro.vic.gov.au/smallbusiness

Payments to business: The Government will pay all outstanding supplier invoices within five business days. Further information to be provided.

Liquor Licensing: Waiver of liquor licensing fees for 2020 for affected venues and small businesses. Please refer to contact information at https://www.vcglr.vic.gov.au/news/coronavirus-covid-19-information-licensees

Other important COVID 19 information in relation to healthy workplaces is available at: https://www.dhhs.vic.gov.au/business-sector-coronavirus-disease-covid-19

Jobs Victoria – Workers in Transition: This support provides information, tools and resources to help both business and workers through retrenchment processes and into new opportunities. For more information see link: https://www.business.vic.gov.au/hiring-and-managing-staff/ending-employment/jobs-victoria-workers-in-transition

Adapting to COVID-19 as a Business

For support in adapting to the COVID-19 situation, call the call the Business Support Team on 03 5671 2211.

Business Resource library

We are currently preparing a online library, where you can watch short videos such as, “How to support your staff to work from home” “How to sell your products online” “How to lead and stay connected when working remotely”.

Here are some resources currently available:

- Australian Government Resources on Continuing your Business, including handling cancellations, setting yourself up for remote working, finding online business events and webinars to help with COVID-19 situation, finding grants and assistance, tax support and employer obligations, and more.

- Victorian Chamber of Commerce, COVID-19 Managing through a Crisis Webinar

- Digital Ready Tasmania have a free E-Commerce for COVID-19 talk on their Facebook Page.

Shop Local Campaign

There are many great online platforms sharing people’s businesses and encouraging customers to shop local and support local businesses. Remember to 'tag' @BusinessinBassCoast on Facebook, and tell us what you are doing to adapt.

REMPLAN Business Impact Survey

The Australian Business Economic Impact Survey (ABEIS) is aimed at gathering data from local businesses in response to the rapid changes experienced as a result of COVID-19. Local input from businesses is needed to support recovery and demonstrate the impact for our region.

While completing a survey may be a low priority for businesses at this time, we encourage all Bass Coast businesses who have been impacted by the current crisis to participate. Insights from the survey and subsequent REMPLAN analysis will be provided to Federal, State and Local Governments to inform a targeted response that addresses the impact to local businesses and local employment.

The survey is brief and will take less than 10 minutes to complete. You can access the survey on the REMPLAN website.

Visiting Bass Coast during COVID-19

The Victorian State Government closed all caravan parks and camping parks from midnight on Wednesday, 26 March. Exemptions are in place for permanent residents at these parks.

Service Changes

Outdoor Barbeques

Outdoor barbecues in Bass Coast remain closed at this time.

Customer/Visitor Services

All face-to-face Customer Services and Visitor Services have ceased. Customer Service and Visitor Services are still be available via phone, email and online channels.

The Grantville Transaction Centre will open 8.30am to 4:30pm for the Nurse Practitioner to operate (not for Council Customer Service). CentreLink self-service will still be available from this office.

If you need to make a payment and can only pay in cash, please contact Customer Service on 0356 712211 to make arrangements.

West Gippsland Libraries will deliver a phased re-introduction of library services from 1 June 1.

Council Meetings

Our Ordinary Council Meeting on Wednesday, 20 May was held virtually and live-streamed via YouTube. The live-stream is now available to be viewed on-demand.

Events and Markets

Following State and Federal Government advice, all physical Council events are cancelled, including any events scheduled to take place in a Council building or Council reserve.

Local events that do not meet the State and Federal guidelines will also be cancelled.

Council will continue to promote any virtual events through the What's On pages, and will assist event organisers with postponing and adapting their events.

Libraries

West Gippsland Libraries will deliver a phased re-introduction of library services from 1 June 1.

Leisure Facilities

The Bass Coast Aquatic and Leisure Centre, the Phillip Island Leisure Centre and all outreaching programs the Y delivers across Bass Coast are closed from 8.00pm Friday 20 March until further notice.

Playgrounds, Skate Parks and Outdoor Gyms

Playgrounds, outdoor gyms and skate parks are now open. People should not gather in groups of more than 10, and stay 1.5 metres apart from others where possible.

Public toilets

We’ve made the decision to close a number of our public toilets which are currently not being used very frequently. This will allow our team to focus on more frequent cleaning of the remaining toilet blocks and also help reduce maintenance of vandalised toilet blocks. We have recently seen an increase of soap dispensers and toilet paper being stolen. Closing toilet blocks will also allow for cleaning of frequently used street furniture.

The following toilet blocks will be closed until further notice:

  • Surf Parade / Norman Rd, Inverloch
  • Cowes Heritage Centre (rear of library), Cowes
  • Excelloo – Corner of Chapel St and Thompson Ave, Cowes
  • Bunurong Environment Centre – 1 Ramsey Blvd, Invereloch
  • 88 The Esplanade (opposite Cuttriss St), Inverloch
  • Bass Valley Centre - Hade Ave, Bass
  • Alan Birt Reserve - 3 Surf Beach Rd, Cape Paterson
  • South Dudley Park - 38 Carl St, South Dudley
  • Lionel Rose toilet block Bass Hwy, Kilcunda
  • Kilcunda Cemetery - Bass Hwy, Kilcunda
  • Outside Newhaven Yacht Club - 10 Beach Cres, Newhaven
  • Y.C.W Smiths Beach – Beachcomber Ave, Smiths Beach

The following toilets remain open for use:

  • Guide Park, Wonthaggi
  • Newhaven Jetty - 10 Beach Cres Newhaven
  • Pier Rd, GrantvilleHarold Hughes Reserve - 38 Smythe St, Corinella
  • Cape Woolamai Surf Club – 288 Cape Woolamai Beach Rd
  • McMahons Reserve – 48 Cameron St, Wonthaggi
  • Coronet Bay Foreshore - Cuttysark Rd, Coronet Bay
  • Rhyll Hall - 41 Reid St, Rhyll
  • Apex Park, Wonthaggi
  • Dalyston Rec Reserve – 20 Tulloch St, Daylston
  • Coronet Bay Hall – 39A Gellibrand Rd, Coronet Bay
  • Ventnor Beach - Ventnor Beach Rd, Ventnor
  • Wonthaggi Rec. Reserve (in between rec. 1 & 2)
  • Riely St, Inverloch
  • Richard Grayden Reserve - 2 Forrest Ave, Newhaven
  • Surf beach Carpark, Cape Paterson (1st Surf Carpark)
  • Browns Bay, Cape Paterson
  • Rotary Centenary Park, Inverloch
  • Inverloch S.L.S.C Goroke St/Surf Pde, Inverloch
  • Mahers Landing Boat Ramp
  • Kilcunda Foreshore
  • Anderson Roundabout – unisex
  • Grantville Transaction centre – unisex
  • Marine Parade, San Remo
  • Back Beach, San Remo – unisex
  • Vista Place, Cape Woolamai
  • Cottosloe beach, Cape Woolamai
  • Rhyll Boat Ramp
  • Smiths Beach Carpark, Smiths Beach
  • Finlay Ave, Cowes
  • Thompson Ave, Cowes
  • Cowes Transit Hub
  • Cowes Rec Reserve (football ground)
  • Redrocks Road, Cowes
  • Anderson Street, Cowes (Cowes Boat Ramp)
  • Information Centre Public Toilets (Watt St Wonthaggi)
  • Inverloch Boat Ramp
Waste Services and Green Caddy Liners

All kerbside waste collections are operating as normal, please continue to put your bins out on your usual collection days.

Our Waste Facilities in Cowes, Grantville, Inverloch and Wonthaggi are only open for essential purposes such as for businesses and people who don't have a kerbside collection. Payments must be by credit card only.

Green caddy liners are currently not available. Try using newspaper to line your kitchen caddy or collect scraps in a bowl or bucket and tip them straight into your kerbside bin.

We can’t currently accept any e-waste.

Hard rubbish collections will be suspended from Friday, 4 April.

Wonthaggi Union Community Arts Centre

The Centre is closed and all events have been cancelled or postponed.

We are currently working with producers to see if shows can be rescheduled and we will advise ticket holders as soon as we can if new dates can be found. We are also working through a ticket exchange process for rescheduled shows and a refund process for cancelled shows. If you are unable to attend a rescheduled show, a refund will be offered.

Ticket holders will be contacted directly by Arts Centre staff with exchange or refund details in the coming days.