Accessible (Disabled) Parking Permit

From 30 November, we will be participating in a Pilot of the State Government's new Accessible Parking Permit (APP) Scheme and online administration system.

If you or your organisation needs a new permit, or needs to renew or replace an existing permit, you can now apply online.

Improvements to the Scheme include:

• Introduction of temporary permits for 6, 12 or 24 months
• Increased permit length from 3 years to 5 years for individuals
• Introduction of a permanent disability classification, so reassessments are not required for future permit renewals
• A new single and secure state-wide permit design that will reduce the misuse of permits
• The inclusion of occupational therapists as assessors, in addition to GPs
• Double Time (green permits) and permits for organisations will continue under the new scheme

1. Start your application online www.accessibleparking.vic.gov.au

2. You’ll receive an application reference number via SMS*

3. Take your reference number to your GP or occupational therapist

4. Your GP or occupational therapist will complete an online assessment and submit your application

5. We will review your application

6. If your application is successful, you’ll receive your permit in the mail

If you need help with your application, contact our Customer Service Team on 1300 BCOAST (226 278) or (03) 5671 2211.

1. Start your application online www.accessibleparking.vic.gov.au

2. You’ll receive an application reference number via SMS and email

3. We will then review the application

4. If your application is successful, you’ll pick up your permit from us

1. Start your replacement application online www.accessibleparking.vic.gov.au

2. You’ll receive a replacement application reference number via SMS and email

3. We will review your application

4. If your application is successful, you’ll pick up your permit from us

Visit the Accessible Parking website for more information, including answers to common questions.

Permits are recognised throughout Australia, however parking concessions may be different in other states/territories. You should check the local parking concessions before travelling.

Permit holders from interstate displaying the Australian Accessible (Disabled) Parking Permit or the Queensland ‘red permit’ will be recognised in Victoria.

For more information about Accessible Parking Permits please contact us on 1300 BCOAST (226 278) or (03) 5671 2211 or email basscoast@basscoast.vic.gov.au.

If you are deaf, or have a hearing or speech impairment, you can contact us via the National Relay Service on 13 36 77 or here.