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COVID-19 Support
Support information and resources during the current Pandemic
COVID-19 Support

COVID-19 Business Support

Last updated 17/09/2021

Lockdown restrictions will be lifted in regional Victoria from 11.59 pm 9 September, 2021 following advice from Victoria’s Chief Health Officer.

Victorians continue to do an incredible job keeping each other safe and while metropolitan Melbourne and Shepparton are still managing serious outbreaks, case numbers in the rest of regional Victoria have remained low and contained which gives us options to ease restrictions.

Because of this, from 11.59pm on Thursday 9 September, the five reasons to leave the home will be removed in regional Victoria, except for Greater Shepparton. There will be no limit on the distance regional Victorians can travel from home – other than restrictions on entry to metropolitan Melbourne.

The Authorised Worker list will no longer apply in the regions, meaning most businesses and venues can reopen with capacity and density limits (see attached table of restrictions for more information). Regional Victorians will return to the rule ‘if you can work from home, you should work from home’ but office workers will be able to return up to 25 per cent or up to 10 people, whichever is greater.

Restaurants and cafes can reopen for seated service with patron caps. Retail, hairdressing, entertainment venues and community facilities will also open in line with density limits and patron caps. Masks will continue to be required indoors and outdoors, apart from private residences, unless an exception applies.

While restrictions remain in metropolitan Melbourne, we need to do everything we can to ensure the virus does not travel into regional Victoria. Businesses that are open in regional Victoria – such as restaurants or beauty services – must check the IDs of everyone they serve.

We are asking all Melburnians to do keep doing the right thing, follow the rules and help protect our regional communities.

Please see the attached table of restrictions and please contact us if you need any further information.

See the Premiers’ full statement or the State Government’s website for all of the details, and a table showing changes to restrictions is attached

Please keep in touch with us if you have any questions:

Joanne Tomasi, Business Support Officer and Claudia Tivendale, Business Support Concierge

1300 BCOAST (226 278) or (03) 5671 2211

COVIDSafe Plan Audit

COVIDSafe Plans are mandatory for every Victorian business to help protect workers and our community. Currently, the Victoria Government is offering a free independent review of your COVIDSafe Plan.

COVID Safe Plan Audit

Checking IDs for Businesses in Regional Victoria

Businesses open in regional but closed in Metro must check IDs of everyone they serve.

Below is a downloaded poster to inform your customers, you will be checking IDs.

QR Codes

From Friday 28 May:

For instructions on how to switch, read register to use the Victorian Government QR Code Service.

Get your free QR code

Other Support

Financial support for Regional Victorian businesses

There are a variety of financial support packages for people and businesses impacted by COVID-19 including financial, job and business support.

On Saturday 4 September a jointly-funded support package from the Commonwealth and Victorian Governments was announced to provide a critical four-week boost to small and medium-sized Victorian businesses most impacted by the current public health lockdown.

The statewide lockdown has been confirmed until 70 per cent of Victorians have had at least one dose of vaccine – estimated to be around 23 September. The four-week business support payments confirmed cover a four-week period ending on 30 September.

The vast majority of payments will be deposited automatically into businesses’ bank accounts, while a new tiered payments system for the Business Costs Assistance Program will allow for higher payments to businesses with more workers.

Please see the Premier's full statement for more information.

There is also summary of current grants and support for businesses available.

Small Business Mentoring Service

The Small Business Mentoring Service together with Bass Coast Shire Council are delivering one on one mentoring sessions throughout the year. Sessions are 1 hour and are absolutely FREE (valued at $185).

Sessions can be booked here.

We can also arrange for you to be connected with a mentor via our voucher program if those times and topics don’t meet your needs. These can be held online or in person.

Jobs Victoria Fund

Jobs Victoria is the Victorian Government’s $619.4 million investment to help Victorians get back to work and businesses find the right workers. If you are a Victorian employer, we can offer a range of supports and services.

The Jobs Victoria Fund is providing $250 million in wage subsidies to assist Victorian businesses to employ at least 10,000 people who are looking for work.

The Jobs Victoria Fund will support employers to grow and recover while helping Victorians looking for work into steady jobs. You may be eligible for a subsidy of up to $20,000 to employ people who have been most affected by the economic impacts of the pandemic.

If you are hiring staff, you can register your business on our Jobs Victoria online hub to post jobs and connect with a growing pool of people ready to work for you. This free and easy-use service will offer you a shortlist of local candidates with the skills and experience you need – saving you time and money.

Our Jobs Victoria Advocates team provides face-to-face support to jobseekers in the community and connects them with employment services, skills and training. Jobs Victoria Mentors offer tailored services to jobseekers and engage with employers to link them with the staff they need. Please help us spread the word by forwarding this pack email to your networks.

More information: Jobs Victoria Hotline 1300 208 575 Monday to Friday from 9am to 5pm

Recruitment support:

Jobs Victoria Fund:

Partners in Wellbeing

As part of the Victorian Government’s $26 million Wellbeing and Mental Health Support program for small businesses, the Partners in Wellbeing Helpline offers free and confidential one-on-one access to wellbeing coaches, financial counsellors and business advisors.

The Victorian Government have now launched phase two of the Partners in Wellbeing helpline campaign to assist Victorian businesses and their employees. The 1300 375 330 Helpline is available seven days a week from 9am to 10pm on weekdays and 9am to 5pm on weekends.

The telephone helpline has also been expanded to provide business owners under stress with free access to financial counsellors and business advisors.

This will help small business owners and their employees receive the wellbeing support they need in dealing with the challenges of the coronavirus (COVID-19) pandemic.

The Victorian Government has other programs and resources to support your local business community through the COVID-19 pandemic, which you can find on the Business Victoria website.