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COVID-19 Support
Support information and resources during the current Pandemic
COVID-19 Support

COVID-19 Business Support

Last updated 12/01/2022

COVIDSafe resources

Below are some links that will help you to navigate the new rules in place for living with COVID.

Please keep in touch with our Business Support Team if you have any questions:

1300 BCOAST (226 278) or (03) 5671 2211


Victorians are required to show proof of their COVID-19 vaccination to enter a variety of businesses and to receive certain services across Victoria.

Businesses must ensure customers have checked-in correctly and verify their customers’ vaccination status. To do this, if the customer has correctly uploaded their COVID-19 Digital Certificate to their Service Victoria app, you will be able to see their vaccination status together with their check-in details. A confirmed check-in via the QR code will continue to display a green tick.

Customers who either don’t have a smart phone, or need help to check-in and prove their vaccination status, can do so by presenting an official hardcopy of their vaccination certificate together with the Victorian Government QR Code Service Kiosk check-in option.

Visit the Coronavirus website for more information about this new requirement for businesses.

Free COVIDSafe Plan review service

COVID Safe Plan Audit

The Victorian Government is offering a free, confidential review of your COVIDSafe Plan by professional services firm, Ernst & Young (EY). The review will help to ensure your plan reflects the current COVIDSafe settings. EY professionals will consider all relevant information, identify any gaps and provide advice on how the plan is being implemented.

To book a review, email with your business name, a contact name and phone number.

QR Codes

The Victorian Government QR Code Service is free for all Victorian businesses, organisations, clubs and events. This service helps contact tracers to contain a COVID-19 outbreak.

Other Support

Small Business Mentoring Service

The Small Business Mentoring Service together with Bass Coast Shire Council are delivering one on one mentoring sessions throughout the year.

Sessions are one hour and are absolutely FREE (valued at $185).

You can check for the next available session in Bass Coast at the SBMS website.

We can also arrange for you to be connected with a mentor via our voucher program if those times and topics don’t meet your needs. These can be held online or in person.

Jobs Victoria Fund

Jobs Victoria is the Victorian Government’s $619.4 million investment to help Victorians get back to work and businesses find the right workers. If you are a Victorian employer, we can offer a range of supports and services.

The Jobs Victoria Fund is providing $250 million in wage subsidies to assist Victorian businesses to employ at least 10,000 people who are looking for work.

The Jobs Victoria Fund will support employers to grow and recover while helping Victorians looking for work into steady jobs. You may be eligible for a subsidy of up to $20,000 to employ people who have been most affected by the economic impacts of the pandemic.

If you are hiring staff, you can register your business on our Jobs Victoria online hub to post jobs and connect with a growing pool of people ready to work for you. This free and easy-use service will offer you a shortlist of local candidates with the skills and experience you need – saving you time and money.

Our Jobs Victoria Advocates team provides face-to-face support to jobseekers in the community and connects them with employment services, skills and training. Jobs Victoria Mentors offer tailored services to jobseekers and engage with employers to link them with the staff they need. Please help us spread the word by forwarding this pack email to your networks.

More information: Jobs Victoria Hotline 1300 208 575 Monday to Friday from 9am to 5pm

Recruitment support:

Jobs Victoria Fund:

Partners in Wellbeing

As part of the Victorian Government’s $26 million Wellbeing and Mental Health Support program for small businesses, the Partners in Wellbeing Helpline offers free and confidential one-on-one access to wellbeing coaches, financial counsellors and business advisors.

The Victorian Government have now launched phase two of the Partners in Wellbeing helpline campaign to assist Victorian businesses and their employees. The 1300 375 330 Helpline is available seven days a week from 9.00am to 10.00pm on weekdays and 9.00am to 5.00pm on weekends.

The telephone helpline has also been expanded to provide business owners under stress with free access to financial counsellors and business advisors.

This will help small business owners and their employees receive the wellbeing support they need in dealing with the challenges of the coronavirus (COVID-19) pandemic.

The Victorian Government has other programs and resources to support your local business community through the COVID-19 pandemic, which you can find on the Business Victoria website.