Skip to main content
COVID-19 Support
Support information and resources during the current Pandemic
COVID-19 Support

Healthy Ageing

2013 05 31 Couple having picnic in park Medium

We are committed to promoting the health and wellbeing of our older community members by fostering an accessible, welcoming and inclusive community, where older people can stay active and participate in all aspects of community life. To assist this commitment we provide the following information and resources.

For further information about healthy ageing in Bass Coast please contact our Access and Healthy Ageing Officer via the 'Connect with us' details at the bottom of the page.

March 21 to 28 - free public transport within Victoria

To encourage Senior Victorians and Carer Card Holders to get out and enjoy Victoria again the Government are offering free public transport to all Victorian Seniors Card and Carers Card Holders. To find out more go to Seniors Online.

Aged and Disability

Where can I go for Aged and Disability and Assessment services within Bass Coast?

We do not provide Aged and Disability and Assessment services for the Bass Coast Shire.

From 1 October 2019, the Regional Assessment Service transitioned to mecwacare.

From 1 January 2020 all Aged and Disability services, including the Carer Support Program, Planned Activity Groups (PAG) and Assessment services for people under the age of 65 transitioned to mecwacare. This decision was made by both the Commonwealth and State governments and was one that we were supportive of.

Accessing Services

Government subsidised services may be available for older residents, people with a disability, or their carers. The first step in the process is to request an assessment.

Assessments are free of charge and help determine a person’s individual care and support needs and their eligibility to support services.

Residents aged 65 and over can request assessment services via Government’s ‘My Aged Care’ website or by calling 1800 200 422.

Residents under the age of 65 can request assessment services by contacting mecwacare's Intake Team on (03) 8573 4980.

Further information on assessment services in Victoria can be accessed through the State Government's health.vic website.

Veterans of the Australian Defence Forces; Australian Mariners; or Defence war widows who have:

• A Repatriation Health Card – for all conditions (Gold Card); or
• A Repatriation Health Card – for specific conditions (White Card)

may be eligible for an assessment through the The Veteran Home Care (VHC) assessment agency, Benetas. An assessment or review of VHC services can be requested on 1300 550 450. If eligible, Benetas will link you with a service provider in your area.

Commonwealth Government Aged Care

For further information about what services the Commonwealth Government provide, go to their aged care page.

Access to client information

A copy of all client records, preceding 31 December 2019, are retained by us and will be disposed of in accordance with our Disposal Management Plan. Former clients of our aged and disability services can request access to their file by contacting the Freedom of Information Officer on 1300 BCOAST (226 278) or (03) 5671 2211.

Additional Services

Accessing services for transport and carer support


Medical transport can be organised by calling

  • Family Resource Centre, Bass Coast Health (03) 5671 3372
  • Bass Coast Health (03) 5671 3333
  • Red Cross Transport - doctor's referral is required for this service

Carer Support

Carer Gateway provides information about services and support available for people who care for someone with a disability, a chronic illness, dementia, mental illness or who is frail aged. To learn more call 1800 422 748 (8am - 6pm, Monday to Friday) or visit

Latrobe Community Health Service (LCHS) - Carer Support

LCHS is one of the largest providers of aged, disability and carer services in Gippsland. With decades of experience, they are well placed to support your health and lifestyle goals. They offer a range of activities or events for carers to access.

Events and Activities

Looking for something to do?

2020 Victorian Seniors Festival reimagined

As the Seniors Festival was unable to be held this year, DHHS created a virtual festival. Have a look at some of the broadcasts produced this year, you are sure to find something to interest you.

Moving for Life

Australian Multicultural Community Services Inc (AMCS) facebook page page is designed to promote active, healthy ageing. Check it out.