Skip to main content
COVID-19 Support
Support information and resources during the current Pandemic
COVID-19 Support

Access for All

Access and Inclusion in Bass Coast


We are committed to promoting the rights of people with disability by fostering an accessible, welcoming and inclusive community, where people of all abilities can fully participate in and contribute to, all aspects of community life. To assist this commitment we provide the following information and resources.

For further information about accessibility in Bass Coast please contact our Access and Healthy Ageing Officer via the 'Connect with us' details at the bottom of the page.

March 21 to 28 - free public transport within Victoria

To encourage Senior Victorians and Carer Card Holders to get out and enjoy Victoria again the Government are offering free public transport to all Victorian Seniors Card and Carers Card Holders. To find out more go to Seniors Online.

Accessible Tourism in Bass Coast

Where can I find an accessible wheelchair, designated toilet, changing place or designated accessible parking?

For information about planning an accessible holiday in Bass Coast visit Accessible Bass Coast.

All Terrain Wheelchairs
Council provides access to beach and all-terrain wheelchairs so people with a disability can enjoy our beaches, oceans and trails. Please note the Wanderer (usually located in Cowes) is unavailable until further notice.

Designated Accessible Disabled Car Parks (rev Nov 2020)

Designated Accessible Disabled Toilets (rev Nov 2020)

Changing Places are fully accessible public toilets with additional features and equipment to meet the needs of people with severe or profound disabilities. There are three Changing Places in Bass Coast which are located at:

  • Cowes Transit Centre, 56 Church Street, Cowes: open 24/7, Master Locksmith Access Key (MLAK) required, no shower
  • Phillip Island Health Hub, 50 Church Street, Cowes: open 24/7, located inside Hub, no MLAK required, no shower
  • Penguin Parade Visitor Centre, Phillip Island, 1019 Ventnor Road, Summerlands: open from 10.00am until late*, located inside Visitor Centre, no MLAK required, shower provided, contact number: 5951 2800 (*Opening hours may vary due to COVID-19 pandemic and public holidays. Please contact to ensure access.)

Gippsland Accessible Tourism Plan 2019-2021 Summary

Township mobility maps

Township mobility maps for Wonthaggi, Inverloch and Cowes

National Disability Insurance Scheme (NDIS)

NDIS Support for eligible people with permanent and significant disability

The National Disability Insurance Scheme (NDIS) provides individualised support for eligible people with permanent and significant disability, their families and carers.

The NDIS provides a flexible, whole-of-life approach to the support needed by people with a disability, to pursue their goals and aspirations and participate in daily life.

For information regarding the NDIS please phone 1800 800 110 or visit the NDIS website.


Useful documents and websites

Good Access is Good Business

Tradies Guide to Good Access

Latrobe Community Health Service (LCHS) is one of the largest providers of aged, disability and carer services in Gippsland. Click on link or call 1800 242 696 for more information about Carer Programs.

Travellers Aid provides support, advice and assistance to the travelling public with special requirements or experiencing travel emergencies. Click on link or call 9654 2600 (head office) for more information.

Access and Inclusion Advisory Committee

The Access and Inclusion Advisory Committee (AIAC) is made up of community members and representatives from disability focused organisations across Bass Coast Shire. The AIAC advises Council on access and inclusion issues for people living with disability, and helps in developing solutions. Refer to the Terms of Reference for further information.

Disability Action Plan 2016 - 2020

All public sector bodies are required to prepare a Disability Action Plan under section 38 of the Disability Act 2006.

The Disability Action Plan guides Council in our actions and planning to ensure we take into account the needs of, and issues, that affect people with disability in our community.