You can contact Bass Coast Shire Council by calling:
1300 BCOAST (226 278) for the cost of a standard local call.

Customers who are deaf or have a hearing or speech impairment can call through the National Relay Service www.relayservice.com.au:

TTY users:  phone 133 677 then ask for 1300 226 278
Speak & Listen users (speech-to-speech relay):  phone 1300 555 727 then ask for 1300 226 278
Internet relay users:  connect to the NRS – see www.relayservice.com.au for details – and then ask for 1300 226 278

Or you can visit any of our four Customer Service Centres.
Wonthaggi
76 McBride Avenue
Monday to Friday
8.30am to 5.00pm

Cowes
91-97 Thompson Avenue
Monday to Friday
8.30am to 5.00pm

Inverloch
16 A'Beckett Street
Monday to Friday
10.00am to 12.30pm and 1.30am to 4.00pm

Grantville
1504-1510 Bass Highway, Grantville
Monday to Friday
8.30am to 1.00pm and 1.30pm to 4.30pm

Please note that all Council offices are closed on public holidays.

Written correspondence should be addressed to:
Bass Coast Shire Council
PO Box 118
WONTHAGGI VIC 3995
or
DX 34903
WONTHAGGI

Email: basscoast@basscoast.vic.gov.au

Fax: (03) 5671 2222

After Hours Emergency Contact:
Bass Coast Shire Council operates an emergency after hours service which deals only with urgent matters. All urgent matters will be referred to a Council Officer immediately. Non urgent matters will be referred to a Council Officer on the following business day.

To contact the emergency after hours service please phone Council’s normal switchboard number 1300 BCOAST (226 278) and your call will be transferred automatically to Council’s emergency number.