It's important that we are able to contact all our ratepayers, particularly those that live outside the Shire.  This may mean contacting you in an emergency or sending you important information about your property and what's happening across Bass Coast.

Change of Mailing Address

You can update your new mailing address with us by fax, mail or email. Please download, print, fill in and mail the Change of Address form (PDF 105kb)  or email your new details to basscoast@basscoast.vic.gov.au (please put 'Rates Office' in the subject line).

Change of Name

You can lodge your new name details with us via fax, mail or email. Please ensure you fill in the Change of Name form (PDF 106kb) and return it with relevant supporting documentation. Scanned forms and documents can be sent to basscoast@basscoast.vic.gov.au (please put 'Rates Office' in the subject line)