Emergency Management

Emergency Contact Numbers

Ambulance/Police - 000
Country Fire Authority - 000
Bass Coast Shire Council - 1300 BCOAST (226 278)
Environment Protection Authority (EPA) (Pollution) - 1800 444 004
Gippsland Crisis Line - 1800 629 572 (24 hour)
Parks Victoria - 13 19 63
Poison Information - 13 11 26
Crimestoppers - 1800 333 000
NURSE-ON-CALL is Victoria's telephone health line, providing Victorians with immediate health information and advice 24 hours a day, 7 days a week. Call 1300 60 60 24
Griefline - (03) 9596 7799
Victorian Bushfire Information Line - 1800 240 667
   

Flood and Storm Damage

 State Emergency Service - 13 25 00

Water Authorities

South Gippsland Water - 5682 0444 (Wonthaggi/Inverloch)
Westernport Water - 1800 24 90 90 (Phillip Island/Waterline region/Dalyston)

Major Roads and Vehicles

VicRoads - 13 11 70
RACV - 13 11 11

Utilities

TXU Emergency Faults All hours 131 799
Emergency Line Gas and Appliance Leaks: All hours 9652 5111
Elgas: Emergency All hours 1800 819 783
Kleenheat: Emergency All hours 1800 093 336
TXU: Gas Supply Faults All hours 132 083
Gas Appliance Repair and Maintenance: Emergency All hours 132 771
Origin Energy: Emergency All hours 132 771

Hospital and Medical Services

Local Emergency Service Contacts (for non-emergency use e.g. volunteering enquiries)


Youth and Children's Services

Youth Advice - 0411 807 380
Kids Helpline - 1800 551 800
Child Protection Services - 1300 655 795

Other

Women's Information Referral Exchange (WIRE) 1300 134 130
Hours 9am to 5pm Monday to Friday
The Women’s Information Referral Exchange is a telephone service women can call to talk through their problems with trained women volunteers. The service provides:

  • Advice, information and support for women.
  • Help with issues such as debt, domestic violence, sexual assault, housing, children and counselling.


Men’s Referral Service - 1800 065 973
Hours 12noon to 9pm Monday to Friday

Men worried by their behaviour can call the Men’s Referral Service. Women concerned about the behaviour of a partner, husband, relative or friend can also call the service. The service can provide:

  • Telephone counselling and information to men concerned about their behaviour at home.
  • Advice and referral options to help men stop their violent or abusive behaviour.
  • An up-to-date listing of services available throughout Victoria.
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