Each year we review our Vision, Mission, Values and Behaviours to make sure that we are serving our community in a consistent and fair way.

If you find that any of our services are not meeting these values, please contact us.

Vision

We will be valued by the community for our leadership and as a provider of quality services to ensure Bass Coast is a safe, healthy and enjoyable place to live, work and visit.

Mission

To maximise the quality of life of our community, now and into the future.

Values and Behaviours

The values and behaviours of Bass Coast Shire Council are the guiding principles that reflect the way we conduct ourselves.

Customer Focus

We will continue to develop effective relationships with customers.

Integrity

We act and make decisions that are fair, honest, open and accountable.

Continuous Improvement

We are committed to improving our processes and service delivery.

Respect

We treat people with dignity and respect.

Commitment

We value and recognise contributions towards achieving the Bass Coast vision. We listen, understand, consult and respond to our community and staff. We provide accurate, timely and relevant information.

Pride

We take pride in and promote our achievements, our staff and our organisation.

You can find more information about our Vision, Mission, Values and Behaviours in our Council Plan (PDF 1.5MB).